Information for Guests

Guest Info

Guest Info is located at Sokos Hotel Ilves (Hatanpään valtatie 1) and the Industry Centre is located in the Finlayson Area (Väinö Linnan aukio 13).

The Industry Centre will serve as the venue for our industry programme. Please check in and pick up your festival badge and programme catalogue from the Guest Info when you arrive in Tampere.

Guest Info opening hours:

WED 6.3.  12:00–21:00
THU 7.3.   09:00–20:00
FRI 8.3.     09:00–20:00
SAT 9.3.    09:00–20:00

Guest info is closed on Sunday. Finnkino Cine Atlas’s ticket sales is open on Sunday from 09:30–17:00.

For more information, please contact:

Guest Coordinator Iida Sahlman,, +358 44 476 5216

Guest Assistant Ilo Ruotsalainen,,+358 44 755 7738

Guest Intern Nadine Labib,, +358 45 254 6939

Screening tickets with the Festival Badge

With a quest badge accredited guest can reclaim 3 screening tickets per day for different screenings of the same day at festival’s own ticket outlets, Guest Info and online. There is a personal 6-digit code on the back of the Guest Badge which is needed when reclaiming tickets. The code is only in the Guest Badge. 

Tickets can be reclaimed daily between 6 and 10 March starting at 9 am. Reclaiming the tickets ends half an hour before each screening. The QR-code printed on the back of the pass is for anonymous access control only.

Reclaiming tickets online

You have to be a registered user at to reclaim tickets. Register at website.

When you have signed in follow these instructions please:

  1. Go to
  2. Choose the screening you’d like to attend. Please note that you can reclaim tickets only for screenings on the same day.
  3. Choose the option Guest from the menu.
  4. Enter your personal 6-digit code to the field, and you’ll get the screening ticket. The code is on the back of your Festival Badge.
  5. You’ll receive a PDF ticket via email. You can show this ticket from your phone.
  • NB! The complimentary tickets must be reclaimed no later than 30 minutes before the screening. Tickets can be reclaimed daily 6–10 March starting at 9 am.
  • Please note that complimentary tickets are personal. Since the number of the guest tickets is limited, we cannot guarantee that there will be tickets available for every screening. If there are no guest tickets left, you can buy the tickets at the ticket booths or online for 12 €/ticket.
  • If there are vacant seats left at screenings, you can enter them with your Festival Badge. The vacant seats will be filled in the order of arrival. Please note: If the screening has already begun you’ll be let inside in between the short film.
  • NB! The QR code found behind your Festival Badge is meant for anonymous access control at the screenings and is not used in reclaiming the tickets.
Reclaim guest tickets online

Online Screenings

All accredited guests will have the access to festival’s online screenings on Festhome TV. The screenings will be available to our accredited guests worldwide during 6–31 March.

You’ll receive an e-mail confirmation from Festhome TV (starting from 6 March) when you have access to screenings. To access online screenings, you must register at the Festhome TV.

Check out online screenings


Venues and accessibility

More information about benefits in Guest Letters.